Frequently Asked Questions

What is Nacsport?

The first and most important question. Basically, Nacsport provides sports video analysis solutions. Have a read of this blog to get more info about the services and software we offer. You can also find out more info on Wikipedia.

With which sports can you use Nacsport?

Nacsport can be used as a sport video analysis tool in any sport, be it individual or team based. We have clients who do performance analysis in sports including football, soccer, basketball, hockey, rugby, handball and many more.

How long does it take to learn Nacsport?

To a large degree this will depend on the version of Nacsport you are using, but it should take no more than a few minutes to get started. With time and experience you’ll be able to deepen your analysis with all the advanced options we offer you. To help you get started, we recommend enrolling in one of our courses and aslo taking a look at the Nacsport Quick Start Guide.

Do I need previous experience?

Not at all! Nacsport is designed to be user friendly and intuitive. Anyone can learn the basic in a few minutes.

Can I use Nacsport on Mac?

Yes. Since June 2023, every program in the Nacsport range (Basic, Basic+, Scout, Pro and Elite) is a available for both Windows and Mac operating systems.

Can I try before I buy?

Of course. We have so much confidence in our software that we let you take it for a COMPLETELY FREE, no obligation test drive for 30 days. Click Free Trial, fill in the form and we’ll email you the info.

Does the trial version have any limitations?

The trial version has exactly the same functionality as the full version. The only difference is that after 30 days it will cease to function, and your exported videos will contain a watermark.

Do I need an internet connection to use the software?

No, the majority of the features of the software are completely offline. You do, however, need to connect to disable and enable the license if you want to switch computers. This process only takes a few minutes and then you can work completely offline.

Where to Find Your License Number

You can find your license number by clicking "Support / Updates" on the main menu and then "Registration and Activation of License"

It's a good idea to keep a note of this number as you will need it if you reinstall the software in the future for whatever reason.

Check out this video which explains how to activate and deactivate your license.

What should I do if I run into problems during installation?

Get in touch with us through the contact form on our website. We'll be happy to help!

Is the software compatible with HD videos?

Yes, it is! Up to a resolution of 1920x1080 Correct playback may depend on the hardware of the computer you are using and the software you currently have installed. Take a look at the minimum specifications in section above to get an idea of whether your computer is suitable or not.

Do I need a license number for the trial version?

No. The trial version is downloaded directly from our website (Basic, Basic+, Scout) or on request (Pro and Elite, contact our team at info@nacsport.com). The trial will then be active for 30 days.

Can the trial version be installed on two different computers?

Yes, on as many computers as you like. All versions will cease to function after the initial 30 days expire.

Do I need a video camera?

If you want to film and tag a live game, you will need a camera. If you want to tag a game without a video or import a video, then you won’t need one.

Can I install Nacsport on both a PC and a laptop?

Yes, you can. Nacsport software can be installed in as many computers as you wish. But the usage will be restricted to the amount of licenses you have purchased. For instance, if you have just one license, you will only be able to work on one computer at time. To commute between computers, you need to deactivate the license on the first computer and then activate it on the other computer. It is a very simple quick task but you will need an internet connection to do it. After this process you can terminate the internet connection if you want.

Is it possible to open two tagging windows at the same time?

No, you cannot open two tagging windows at the same time. Also, you must take into account the limitations of some of our products. Nacsport Basic only allows you to add 25 Categories to your tagging window. Basic+ allows you to work with 50 Categories and Descriptors. There are no limitations on higher level programs.

Can I insert a freeze frame? Can a video be subtitled?

Yes and yes. You can insert insert freeze frames in the timeline and presentation environments by clicking on the graphics tool. You can also decide the length of the frame. Furthermore, you can add graphics to your freezeframe in the timeline and exported videos.

I have recorded a match in bits and pieces because I stopped the recording during downtime. Is it possible to merge these videos and analyse them all at the same time?

We recommend you merge different video files and convert them into one file before tagging. You can do this with Nacsport: In the main menu, click “Tools” in the menu on the Nacsport home screen and you will find the “Merge Videos from Same Source” option. 

Alternatively, you could analyse each file separately then add clips from each timeline into a Presentation window. This process is possible in Nacsport Scout, Pro and Elite as they allow you to work with unlimited videos in these environments.

 

If I tag an action incorrectly, can I change it in the timeline at a later time?

Yes, you can. You must select the clip to be moved, keep the Control key pressed, then drag and drop it into the correct category row.

Is it possible to save graphics from a frame and work with them outside Nacsport?

Yes, any drawings added using the KlipDraw drawing tool can be saved and exported as a jpeg.

Which formats does Nacsport on Windows support?

Windows:

Videos (*.mov, *.mp4, *.m4v)
Images (*.jpg, *.jpeg, *.bmp, *.png)
Audio (*.mp3, *.m4a, *.acc)



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