Data Protection Policy

Information on compliance with General Data Protection Regulations

In Spain and Europe, there are mandatory regulations on data protection we must comply with to protect personal information.

For this reason, it is important for us that you understand exactly what we do with the personal data you have given us.

This will ensure transparency from our side and that you will be in control of your data. We will explain this in plain English and give clear options so you can decide what we do with your personal information.

If you have any questions after reading this information, don’t hesitate to get in contact.

Thanks for your collaboration.

Who we are?

- Our company name: NEW ASSISTANT FOR COACH SPORT, S.L.

- Our company VAT number: B35853373

- Our main activity: Computer services.

- Our Address: C/ DOCTOR JUAN DOMINGUEZ PEREZ, Nº20 - 2ªPLANTA, OFICINA 7-1, CP 35008, LAS PALMAS DE GRAN CANARIA (Las Palmas).

- Our contact phone: 928.36.38.16

- Our contact email: administration@nacsport.com

- Our website: www.nacsport.com

- For your trust and safety, we inform you that we are registered in the following Commercial Registry: Las Palmas on sheet 142, volume 1759 general, sheet number G.C. 34965 and 1st inscription

We are at your entire disposal, so do not hesitate to contact us anytime.

For what do we use your personal data?

As a general rule, your personal data will be used in our relationship to enable us to provide you with our services.

In addition, they may also be used for other activities such as sending advertising or promoting our activities.

Why do we need to use your data?

We need your data to provide you with our services in the client / provider relationship. We give you options which will allow you to decide in a clear and easy how we use your personal information.

Who sees the information we have on record about you?

As a general rule, only authorised members of our organization will be able to access your data.

Likewise, those entities which may need your data during the transaction will have access to that information. For example, our bank will see your data if payment for our services is made via bank transfer or credit card.

We may also be obliged to share your personal information with public or private entities in compliance with current regulations. For instance, Spanish Tax Law obliges our company to provide the Spanish Tax Agency with specific information about economic transactions exceeding a certain amount of money.

In the event we need to share your personal information to other entities apart from the above mentioned, we will firstly request your permission and you will be given clear options to decide what you want to do.

How do we protect your data?

We protect your data with efficient safety measures suitable for the risk of handling your information.

For this purpose, we have approved a Data Protection Policy. Controls and audits are carried out every year to verify your personal data is always secure.

Do we send your data to other countries?

Throughout the world, there are some countries where data may not be secure. For instance, the European Union is a safe environment. We will never send personal data to countries whose security is questionable.

In the event we need to share your personal information with countries which may not be as safe as Spain, we will first ask your permission. At the same time, we will apply rigorous security measures to reduce the risk of sending personal information to another country.

How long do we keep your data?

We keep your data throughout our relationship and for as long as current regulations requires us to. Once the legal terms expire, we will delete your information in a safe, environmentally friendly way.

What are your rights on data protection?

You can contact us any time to find out what personal data we have on record. You can correct it if needed or remove it if our relationship ends and this is a legal possibility.

You also have the right to request the transfer of your information to another company. This is called ‘portability’ and can be useful in specific situations.

In the event you want exercise any of these rights, you must submit a written request to our company together with a copy of your ID card so we can identify you.

We have specific forms which are used for such requests and we will provide you with help to complete them.

If you want further information about your data protection rights, you can visit the Spanish Data Protection Agency (www.agpd.es).

Can you remove consent if you change your mind at a later time?

Yes, you can remove your consent regarding the use of your data at any time.

For instance, if you originally indicated your interest in receiving promotional material and advertising about our company’s services and products but now you want no longer receive them, you can let us know by completing the form available at our offices.

In the event that you consider your rights have been infringed upon, where can you submit a complaint?

In the event that you consider your rights to be infringed upon, you can submit a complaint to the Spanish Data Protection Agency - AEPD (www.agpd.es) through any of the following means:

- Web: www.agpd.es

- Address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001-Madrid

- Tel: 901 100 099 / 91 266 35 17

Submitting a complaint to the Spanish Data Protection Agency is free and legal assistance is not needed.

Do we create a profile of you?

Our policy does not include creating profile of our users.

However, there could be situations where we may need to create a profile of you in order to provide you with services or for commercial purposes. For example, we may need to create a profile based on your purchase history to offer you products suited to your needs or preferences.

In the event we do create any profile, we will apply efficient security measures to protect your information from unauthorised persons who may use it for their own benefit.

Do we use your information for any other purpose?

Our policy does not include using your data for any other purpose than previously stated. In the unlikely event that we need to use your data for other purposes, your permission will always be sought and you will be provided with clear options.